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BMW CONNECTED DRIVE.
Experience a whole new world.
The digital products and connected services from BMW ConnectedDrive* unlock a world of ease with a comprehensive range of useful functions. With innovation and intelligence, they transform every journey into an immersive experience.
The digital products and connected services from BMW ConnectedDrive* unlock a world of ease with a comprehensive range of useful functions. With innovation and intelligence, they transform every journey into an immersive experience.
TOP HIGHLIGHTS OF BMW CONNECTED DRIVE.
My BMW App.
- New design with intuitive user guidance and smart functions.
- Check vehicle status.
- Send the destination to the car.
- Remotely control the car.
- Locate the vehicle via smartphone.
Smartphone integration.
- Safe and intelligent way to use your smartphone in your BMW.
- Access your favourite apps in the vehicle display.
- Dictate and listen to messages while at the wheel.
- Receive up-to-date navigation instructions from Apple Maps or Google Maps.
BMW Digital Key.
- Turn your smartphone into a digital key.
- Lock and unlock your BMW and even start it without the physical key.
- Authorise up to five additional people to use your BMW.
Check the status of your BMW, use one of the many remote control features, plan trips in advance, or discover the world of BMW – all from the convenience of your smartphone.
THE MOST IMPORTANT QUESTIONS AND ANSWERS ABOUT THE MY BMW APP.
What can the My BMW App do?
The My BMW App is the universal interface to your BMW and to all other products and services from BMW. The My BMW App keeps you up to date on the status of your vehicle at all times. Depending on the equipment installed, it also makes remote access functions possible, such as locating the vehicle, locking and unlocking the doors or recording the vehicle’s surroundings (Remote 3D View). Using the My BMW App, you can send destination addresses from your smartphone to the navigation system of your vehicle. The app also offers a whole range of useful functions for electrified vehicles – for example, you always have electric range in view.
Can I use the My BMW app without owning a vehicle?
In demo mode, the My BMW app can also be used without owning a vehicle. Select an attractive BMW demo vehicle in the App Garage and discover the variety of App functions, e.g. in the area of electric mobility.
How do I install the My BMW App?
The My BMW App is available for both iOS and Android operating systems and can be downloaded free of charge via the Apple App Store or the Google Play store.
For which BMW models is the My BMW App available?
- The My BMW App is optimized for vehicles equipped with BMW iDrive 8.5 and above (Curved Display), and built from November (Europe)/December (USA) 2023 onwards.
- The availability of individual app functions depends on your vehicle equipment and your BMW ConnectedDrive contract.
- The availability of app functions may vary between countries.
Does the My BMW App use the data volume in my mobile phone contract?
Yes, it does. If no WiFi is available, the My BMW App uses the data volume from your mobile phone contract. For example, it uses this volume to search for destinations via the integrated map and to transfer them to your vehicle.
SMARTPHONE INTEGRATION.
With smartphone integration, your vehicle supports Apple CarPlay and Android Auto through a wireless connection between your smartphone and your BMW. This allows you to access your favourite apps in the vehicle display and keep your eyes on the road. Navigation instructions from Apple Maps or Google Maps are even shown on your head-up display (if fitted).
Access your favourite apps in your BMW via Android Auto or Apple CarPlay with smartphone integration. With the constantly updated navigation apps, for example, you will receive the fastest route, including possible delays due to traffic jams. Your BMW will show the navigation instructions from Apple Maps (only in CarPlay) or Google Maps (only in Android Auto) on the fully digital Cockpit and in the head-up display (if fitted), so that you can travel safely while using apps on your smartphone.
Smartphone integration also offers a solution for dictating and listening to messages while at the wheel.
Would you also like to use other services with voice control? Talk to Siri (only in CarPlay) or Google Assistant (only in Android Auto) and get things done with your voice so you can keep your focus on driving. The voice steering is specially designed for driving scenarios, which allow you to ask about opening hours of certain sights at your destination, find out the latest score of your favourite team or ask about your next appointments in the calendar.
With smartphone integration, your vehicle supports Apple CarPlay and Android Auto through a wireless connection between your smartphone and your BMW. This allows you to access your favourite apps in the vehicle display and keep your eyes on the road. Navigation instructions from Apple Maps or Google Maps are even shown on your head-up display (if fitted).
Access your favourite apps in your BMW via Android Auto or Apple CarPlay with smartphone integration. With the constantly updated navigation apps, for example, you will receive the fastest route, including possible delays due to traffic jams. Your BMW will show the navigation instructions from Apple Maps (only in CarPlay) or Google Maps (only in Android Auto) on the fully digital Cockpit and in the head-up display (if fitted), so that you can travel safely while using apps on your smartphone.
Smartphone integration also offers a solution for dictating and listening to messages while at the wheel.
Would you also like to use other services with voice control? Talk to Siri (only in CarPlay) or Google Assistant (only in Android Auto) and get things done with your voice so you can keep your focus on driving. The voice steering is specially designed for driving scenarios, which allow you to ask about opening hours of certain sights at your destination, find out the latest score of your favourite team or ask about your next appointments in the calendar.
The digital key for your BMW – conveniently on your smartphone.
Create a BMW Digital Key
Use the BMW Digital Key
Share a BMW Digital Key
THE MOST IMPORTANT QUESTIONS AND ANSWERS ABOUT THE DIGITAL KEY.
What do I need to use BMW Digital Key?
- You require the equipment BMW Teleservices (SA 6AE) and BMW Comfort Access (SA 322).
- Your My BMW App shows whether your BMW is compatible. If the BMW Digital Key function can be selected in the app, your BMW is compatible.
How secure is the BMW Digital Key?
Your digital key is securely stored on the secure element of your smartphone. In addition, both NFC and ultra-wideband technology are used to establish the immediate proximity of the sender and receiver in a tamper-proof manner.
What happens to the digitally created keys when I sell my vehicle?
Before you sell your vehicle, you should completely delete it from your BMW ID. This will ensure that all digitally created keys are automatically removed the next time you use a classic vehicle key.
Can I share the BMW Digital Key with other people, e.g. with friends or family?
Yes, you can easily share BMW Digital Key and BMW Digital Key Plus with other people, thereby authorising them to use your BMW. If you create a Main Key on your smartphone via the My BMW App, you can invite up to five people to use the digital key. To install the BMW Digital Key, the invited persons need a compatible smartphone. A BMW ID or the My BMW App are not required. As soon as the BMW Digital Key is accepted by the invited person, it is immediately fully functional.
You can revoke invitations at any time via the Control Display of the vehicle or via the My BMW App and delete authorised persons via smartphone. If the deletion is made via the vehicle, the BMW Digital Key of the friend is deactivated immediately. If the deletion is made via the smartphone, the BMW Digital Key of the friend remains active until the vehicle is opened for the first time using another key.
If you wish, you can restrict certain vehicle data such as horsepower or maximum speed for users of your BMW Digital Key.
As the owner of the Main Key, you can conveniently transfer the digital key to a new smartphone, and the invited friends will remain with it. If friends get a new device, a new invitation by the owner of the Main Key is required.
Sharing the BMW Digital Key with other people is currently only possible with the Apple iPhone.
Which devices are compatible with BMW Digital Key?
Apple:
BMW Digital Key is compatible with iPhone XR, iPhone XS, iPhone XS Max or later and Apple Watch Series 5 or later. BMW Digital Key requires at least iOS 13.6 and watchOS 6.2.8 or later.
BMW Digital Key Plus is compatible with iPhone and Apple Watch devices with Apple's U1 chip. Your iPhone requires iOS 15, and your Apple Watch requires watchOS 8 or later.
Samsung:
BMW Digital Key is compatible with Samsung Galaxy S21, S21+ and S21 Ultra. BMW Digital Key requires at least Android 12.
Google:
BMW Digital Key is compatible with Google Pixel 6* and Google Pixel 6 Pro*. BMW Digital Key requires at least Android 12.
All compatible phones can only be used with vehicles with Teleservices (SA 6AE) and Comfort Access (SA 322 or SA 3DK).
FAQ: THE MOST IMPORTANT QUESTIONS AND ANSWERS ABOUT BMW CONNECTED DRIVE.
How does BMW ConnectedDrive work?
BMW ConnectedDrive comprises all digital services that intelligently connect the vehicle with the outside world. In addition to telematics services, these also include driver assistance systems, connections for mobile devices, as well as entertainment offerings and traffic services.
Prerequisites for using ConnectedDrive:
- Your vehicle has a permanently installed and active SIM card.
- You have a BMW ID.
- You have added your vehicle to your BMW ID.
Tip: Download the My BMW App to make the most of the services offered. With the app, you can, for example, plan your trips while on the road and send the destination to your BMW in advance.
- Your vehicle has a permanently installed and active SIM card.
What is an active SIM card and what is it needed for?
In BMW vehicles equipped with BMW iDrive 8.5 and above (Curved Display), and built from November (Europe)/December (USA) 2023 onwards, a SIM card is permanently installed and always active. This SIM card is the basic prerequisite for the use of ConnectedDrive as well as the fulfillment of legal requirements such as the legal emergency call.
For the provision of ConnectedDrive services such as Teleservice, etc., data is exchanged between the vehicle and BMW via the mobile network and processed at BMW for service provision.
For more detailed information on which data is involved in each individual case, please refer to the legal information on data protection.
If you do not want to use the ConnectedDrive offers, you can have your SIM card deactivated. Please contact your BMW dealer for this purpose.
What do I need a BMW ID for and how can I use the BMW ID?
In addition to an active SIM card, you need a BMW ID to access all BMW ConnectedDrive services.
- Save your vehicles and configurations.
- Book and use ConnectedDrive services.
- Maintain your profile data.
After creating a BMW ID, you have the option to add your vehicle to your BMW ID and use the BMW ConnectedDrive range of services.- Save your vehicles and configurations.
How can I use the BMW ID in connection with my vehicle?
Requirements for adding your vehicle to your BMW ID are an active SIM card and a BMW ID (registration).
Adding the vehicle gives you the ability to view your vehicle in the My BMW App and use digital services*, such as:
- Check vehicle status
- Send destination to vehicle
- Find vehicle via smartphone
- BMW Digital Key
- and much more!
*depending on the vehicle- Check vehicle status
In which countries is BMW ConnectedDrive available?
ConnectedDrive services are available in many countries around the world. Depending on the market, the range of services may vary from country to country. Depending on the region, you can also use the services across countries, e.g. within Europe.
- * BMW ConnectedDrive Services and feature availability is dependent on model and specification. Not all features are available for all models.